No hidden fees, no long-term contracts. One-day implementation included. Start with the plan that fits your business today and upgrade as you grow.
Everything you need to capture and manage client enquiries from day one.
For growing teams that need deeper client insights and communication tools.
For growing firms that want AI-powered responses, full analytics, and dedicated support.
For larger organisations with complex needs. From $1,200/month.
Prices shown in USD. EU and UK clients invoiced in EUR or GBP at the prevailing rate.
All prices exclude applicable taxes. Tax obligations vary by jurisdiction and will be confirmed at point of invoicing.
We set up your account personally — categories, statuses, team configuration, and inbox connection — so you're capturing real work from day one. No setup fee, no implementation project, no waiting.
See exactly what's included in each plan.
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Limits | ||||
| Users | 3 | 10 | 25 | Unlimited |
| Active requests | 1,000 | 5,000 | Unlimited | Unlimited |
| Clients | 100 | 500 | Unlimited | Unlimited |
| Core Features | ||||
| AI email ingestion | ✓ | ✓ | ✓ | ✓ |
| Workflow (table + kanban) | ✓ | ✓ | ✓ | ✓ |
| Client database | ✓ | ✓ | ✓ | ✓ |
| Basic analytics | ✓ | ✓ | ✓ | ✓ |
| SLA monitoring | ✓ | ✓ | ✓ | ✓ |
| Calendar + scheduling | ✓ | ✓ | ✓ | ✓ |
| Invoice generation | ✓ | ✓ | ✓ | ✓ |
| Professional Features | ||||
| Mass communications | – | ✓ | ✓ | ✓ |
| Client tiering + SLA overrides | – | ✓ | ✓ | ✓ |
| Advanced analytics + AI insights | – | ✓ | ✓ | ✓ |
| GDPR + data retention tools | – | ✓ | ✓ | ✓ |
| Business Features | ||||
| AI draft responses | – | – | 200/month | 1,000/month |
| Knowledge Base for AI context | – | – | ✓ | ✓ |
| Custom branding | – | – | ✓ | ✓ |
| API access | – | – | ✓ | ✓ |
| Enterprise Features | ||||
| Multi-location support | – | – | – | ✓ |
| White label | – | – | – | ✓ |
| Private cloud / on-premise | – | – | – | ✓ |
| Support | ||||
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority support | – | ✓ | ✓ | ✓ |
| Onboarding call | – | ✓ | ✓ | ✓ |
| Dedicated account manager | – | – | ✓ | ✓ |
| Phone + video support | – | – | ✓ | ✓ |
Yes — we offer a free 14-day trial with full access to all features in your plan. We set up your account personally and connect your inbox so you're capturing real work from day one. No credit card required to start.
Yes — you can upgrade or downgrade at any time. Upgrades take effect immediately. Contact us at info@flotize.com and we'll sort it within one business day.
No setup fee for self-managed onboarding. If you'd like our team to handle the setup, configure your workflows, and train your staff, that's available as a professional services engagement from $1,500.
FloTize currently integrates with Microsoft 365 and Outlook via Microsoft Graph API. Support for additional email providers is on our roadmap.
Yes. All data is stored in Microsoft Azure (North Europe region), encrypted at rest and in transit. We're GDPR-compliant and take data security seriously. Full details in our Privacy Policy.
Yes — no long-term contracts. Cancel anytime and you'll retain access until the end of your current billing period. Contact us at info@flotize.com to cancel.
Book a free 30-minute demo. We'll walk through your firm's workflow and recommend the best fit — then set you up the same day if you're ready to go.
Book your free demo →